In a statement provided to GameSpot, the retailer said it made a decision to "temporarily pause" the launch of the subscription service due to "a few program limitations" that GameStop discovered. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exception service". They've been told to store the material in their backrooms until further notice.
It's not clear why the retailer is putting PowerPass, which was in the middle of its soft launch, on hold; Kotaku reports that employees have been ordered to remove all signage about the program from stores and put it in the back rooms. For $60, you'd be able to treat GameStop as a library, taking out one pre-owned game at a time, and after six months, you'd get to keep one. The program has been in the midst of a soft roll-out up until now, but some issues have forced to company to halt the program temporarily due to limitations.
Either way, the PowerPass program is now suspended and there's no word whether or not the program will be reinstated.
GameStop's entrance into the game-rental market comes amid the company's continued financial difficulties.
GameStop had delayed the launch of its recently announced PowerPass unlimited game rental service. Some GameStop employees told Kotaku they suspected it was a result of some of the chain's 7,000 stores having old computers. Customers who already bought the subscription will need to return their game and their pass to get a full refund.
There is no word as of yet regarding when PowerPass will return or what changes might be in place based on the "program limitations" that GameStop encountered. GameStop is yet to confirm if and when this program will be launched again.